Microsoft Dynamics CRM 4.0 Hosting (SaaS)
Integrated Customer Relationship Management (CRM)
Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.
Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.
Segment customer lists into distinct benefit groups and then market to one or more of the identified segments using a workflow-driven model. With Microsoft Dynamics CRM, your marketing professionals can leverage tools for:
• customer segmentation
• campaign planning and execution
• data extraction and cleansing
• analytics and reporting
• marketing/sales collaboration tools
• information sharing portals
Access a complete view of customer data online or offline, and leverage tools that enable your sales professionals to get real-time access to leads, identify cross-sell and up-sell opportunities, and close more deals, faster. Microsoft Dynamics CRM provides:
• lead and opportunity management
• account and contact management
• territory management
• forecasting and sales analytics
• offline and mobile device access
• quick access to products, pricing, and quotes
Software as a Service Model:
Hosted Microsoft CRM 4.0
:
- The required Microsoft stack of licenses
- 20GB of SQL Server Data Storage (additional storage is available in (1) GB increments billed monthly based on actual usage)
- Includes monitoring of the hosted environment
- One daily back-up of SQL Data
- Tier 3 Telco Hosting Facilities
- 99.99% Dual Homed Internet Availability
- Access to GoIWx Customer Care for technical support
Get more information on our Microsoft CRM offering here.
